Contact Us
We'd love to hear from you! Reach out with questions, feedback, or just to say hello.
Get in Touch
Have a question about Cookster? Want to report a bug or suggest a feature? We're here to help!
Response Time
We typically respond within 24-48 hours during business days. Thanks for your patience!
What to Include
To help us assist you better, please include the following in your message:
- A clear description of your question or issue
- The @handle or content title for social safety reports
- The TikTok URL you were trying to process (if applicable)
- Any error messages you encountered
- Your browser and device information
- Screenshots (if helpful)
Common Topics
Bug Reports
Found something not working? Let us know and we'll fix it!
Feature Requests
Have an idea to make Cookster better? We're all ears!
Safety & Moderation
Report abusive profiles, content, blocking issues, or urgent community safety concerns.
Privacy Concerns
Questions about your data? Check our Privacy Policy.
Before You Reach Out
You might find answers to common questions in our documentation: